- RandyAsked on May 10, 2016 at 05:01 PM
Can't login in account and not getting emails from form submissions.
- JotForm SupportBDAVIDAnswered on May 10, 2016 at 06:07 PM
Your account username is: JonkerSurveys
The associated email address is: firstname.lastname@example.org
If you forgot your password, click on the "Forgot password?" link, and the instructions will be sent to the associated email address.
On regards of the notifications not being received, please check your spam folder, also make sure to setup your notification properly, since the recipients are missing: https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues
If the issue still persist, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "email@example.com" sender: