What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What is wrong with your site?

    Asked by ecimino on May 10, 2016 at 05:10 PM

    I just spent 2 hours creating a product order form using the payment field purchase order plug and when I went to save it, nothing happened. It did not save and now I can't use the payment field. It does not work. What is wrong with your site?

    Page URL:
    https://www.jotform.com//?formID=61305002493141

    site order form purchase product
  • Profile Image

    Answered by Huberson on May 10, 2016 at 06:04 PM

    Can you check the form Revision History - How-to-View-Form-Revision-History. You might be able to recover some modifications there.

    I did not see any payment field in your form. If you have an issue with a specific tool or plugin, let us know which one is it or what you are trying to achieve and we will help you solve it.