What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forgot Password email not received

    Asked by Amy  on May 11, 2016 at 04:56 AM



    I've forgotten my password for my jotform account, however, when I try to reset this, nothing happens! Please could you advise?

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    JotForm Support

    Answered by Chriistian on May 11, 2016 at 06:28 AM

    I resent the Forgot Password email to your account's email address: a.campbell@rossall.org.uk and based on our logs it was successfully sent.


    Can you check if you are able to receive the email? Please also check your Spam folder as the email might have been sent there.