Changes made on the form cannot be seen on the browser.

  • cuno
    Asked on May 11, 2016 at 5:18 AM

    Hi

    Obviously, the problem isn't fixed. I have the same problem.

    I'm working on a form (ID: 61311522360340) and I did some changes on the form (Style, new form element Titel). These changes are viewable in the preview but they don't show up in the browser.

    Changes made on the form cannot be seen on the browser Screenshot 20

    Hope you can solve this problem.

    Kind regards.
    Cuno

  • Chriistian Jotform Support
    Replied on May 11, 2016 at 5:22 AM

    I have cleared your form caches to update your forms to the correct versions. I checked the form on the browser afterwards and I can see that the form element "Titel" can now be seen there.

    Changes made on the form cannot be seen on the browser Screenshot 20

    Can you please check again to confirm if the changes are now applied?
    I will wait for your response.

  • cuno
    Replied on May 11, 2016 at 5:31 AM

    Hi Chriistian

    the changes I made 10 Minutes ago are updated now, but if I make further changes, they aren't updated. So the problems still exists.

    Is there a possibility to set the cache time, disable cache or empty form cache?

     

     

  • TeresaGordon
    Replied on May 11, 2016 at 5:32 AM

    Hello, I am also having problems win that the changes are not being seen on the form. Can you assist?

     

    Thanks

  • Chriistian Jotform Support
    Replied on May 11, 2016 at 5:38 AM

    Hi @charlottemacs, I have created a separate thread regarding on your concern. You can check the thread here: https://www.jotform.com/answers/836692. We will attend to your concern on that thread.

     

    If you have any other question, please feel free to contact us again by creating a new thread.
    Regards.

  • Chriistian Jotform Support
    Replied on May 11, 2016 at 5:50 AM

    Hi @cuno,

    I have cleared your form cache again. Please check if the changes on your form are now reflected when viewing on browser. You can also clear your form cache on your end. You can follow the instructions provided in this article to clear your form cache: How to Clear Your Form Cache.

     

    Do let us know if the issue still persists.
    Regards.

  • cuno
    Replied on May 11, 2016 at 8:18 AM

    Hi Chriistian

    Thanks for your support. Now everything seems to work fine again.

    Regards
    Cuno