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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to create PDF form that contains widget fields in it?

    Asked by langhamifa on May 11, 2016 at 05:29 AM

    Hi. When I use the more function to create an editable PDF, I notice some of my fields are missing. This applies to where I have used one of your widgets, the main one being the multiple text fields widget. All the entries I have made do not appear in the PDF version, only the field boxes and NOT the text for each box. Therefore, you are unable to identify what each box relates to. Can you help please as I need to occasionally use this form offline and the only way I can see this can be done is via a downloaded editable PDF.

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    JotForm Support

    Answered by Nik_C on May 11, 2016 at 07:12 AM

    Unfortunately, Create PDF is limited with functionality so it will not show widgets in it only regular fields.

    I understand that you need the offline form. One of the ways I see is to replace that widget with regular fields if it is doable for you.

    Let us know if you have any further questions or if you need assistance.

    Thank you!

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    Answered by langhamifa on May 11, 2016 at 08:41 AM

    That I am afraid is unhelpful. I asked the other day on a different thread about creating multiple fields. I was advised to use the widget tools that are available. Nowhere does it state that using widgets does not import into a pdf document. I am very disappointed having spent considerable time building a form which I am now unable to use.


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    JotForm Support

    Answered by Welvin on May 11, 2016 at 10:15 AM

    Our apologies. Here's an article that explains everything about the fillable PDF creator: https://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotFrom-fillable-PDF-creator.

    You can also revert your form to the previous version. Here's how: https://www.jotform.com/help/294-How-to-View-Form-Revision-History