- langhamifaAsked on May 11, 2016 at 05:29 AM
Hi. When I use the more function to create an editable PDF, I notice some of my fields are missing. This applies to where I have used one of your widgets, the main one being the multiple text fields widget. All the entries I have made do not appear in the PDF version, only the field boxes and NOT the text for each box. Therefore, you are unable to identify what each box relates to. Can you help please as I need to occasionally use this form offline and the only way I can see this can be done is via a downloaded editable PDF.
- JotForm SupportNik_CAnswered on May 11, 2016 at 07:12 AM
Unfortunately, Create PDF is limited with functionality so it will not show widgets in it only regular fields.
I understand that you need the offline form. One of the ways I see is to replace that widget with regular fields if it is doable for you.
Let us know if you have any further questions or if you need assistance.
- langhamifaAnswered on May 11, 2016 at 08:41 AM
That I am afraid is unhelpful. I asked the other day on a different thread about creating multiple fields. I was advised to use the widget tools that are available. Nowhere does it state that using widgets does not import into a pdf document. I am very disappointed having spent considerable time building a form which I am now unable to use.
- JotForm SupportWelvinAnswered on May 11, 2016 at 10:15 AM
Our apologies. Here's an article that explains everything about the fillable PDF creator: https://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotFrom-fillable-PDF-creator.
You can also revert your form to the previous version. Here's how: https://www.jotform.com/help/294-How-to-View-Form-Revision-History.