- geminimaintenanceAsked on May 11, 2016 at 11:52 AM
Randomly our form will give errors (last nights example: 'Incomplete Values' that were not incomplete) when submitting late at night or it will revert back to an older version until I come into work in the morning and simply go into the form and save it and close out. This is causing a huge issue for us, is there some kind of update of some sort that happens at night that could be causing our form to hang up randomly? This seems to be happening more often and is becoming a real inconvenience for a service that we pay for.
- JotForm Supportashwin_dAnswered on May 11, 2016 at 12:42 PM
I'm sorry for the trouble caused to you.
No there is no scheduled update which is done every night. Please be noted there is no way the form will revert back automatically to an earlier version.
I did check your form's "Revision History" and found that the last update was made on May 04 and before that on April 30.
Have you embedded your form in any webpage where you are having this issue with? Please share your webpage URL and we will take a look.
We will wait for your response.