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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to use the Dwolla integration to charge the customer their credit card/banking information directly?

    Asked by moore.pedro on May 11, 2016 at 12:37 PM

    Hi,

     

    I just added the Dwolla payment integration to my form.

     

    I thought the integration will allow my customers after they submit their payment information to enter their banking credentials to complete payment.

     

    I tried as a test user and it prompts me to create/login a Dwolla account?

    So, this integration will only work if each customer creates a Dwolla account?  Can't they simply with credit card or banking information without creating a Dwolla account?

     

    Pedro

     

    Page URL:
    https://form.jotform.com/61314569194157

    create credit card and
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    JotForm Support

    Answered by Kiran on May 11, 2016 at 01:29 PM

    I have just tested Dwolla integration and see that it is required to create a Dwolla account for making payments. I have searched on the internet about Dwolla and it looks like it is not supported to make payments directly using a credit card/debit card to Dwolla. Since it is the feature which is not supported by Dwolla, the paying person will need to create an account with Dwolla. Please refer to the blog post below that can help you with more information in this regard.

    https://www.jotform.com/blog/194-You-Can-Now-Use-JotForm-and-Dwolla-to-Process-Payments-with-No-Fees

    Hope this information helps!