What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When will your edit function be fixed

    Asked by Ron Brumley on March 12, 2012 at 10:29 AM
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    Answered by AtacanC on March 12, 2012 at 11:39 AM

    Can you please provide more information? I've just tried to edit some of my forms and it seems to be working fine.

    Thanks in advance.

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    Answered by rbrumley53 on March 13, 2012 at 01:20 PM

    I am trying to edit submissions and either get URL not valid or a blank screen

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    JotForm Support

    Answered by Goldo on March 13, 2012 at 02:07 PM

    I've also tried to click edit on some of your forms and it works pretty fine: it loads up the form and you can make changes to it. May we ask you clear your browsers cache and cookies as it might help.

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    Answered by anartwork on March 13, 2012 at 02:22 PM

    Just to add, you might be having issues with your internet connectivity or with the browser that you are using. Please try to log out, clear your cache and cookies and then log in again. If it's still the same, try opening your account on another desktop and check if it's working. If it is, then you might as well need to have your pc checked. Hope that helps :)

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    Answered by rbrumley53 on March 14, 2012 at 08:57 AM

    I need to edit submitted records not the form and its still not working

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    JotForm Support

    Answered by mliz on March 14, 2012 at 09:04 AM

    The editing of submissions is working fine, there are several forms on your account may we know which particular form submission are you trying to edit?

    Have you tried using a different browser or network?

    We'll await for your response.

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    Answered by rbrumley53 on March 14, 2012 at 10:03 AM

    Using form http://jotform.us/form/20614302075138 I go to submissions and highlight the submission I wnat to edit and get;

    Invalid Form URL
    This form is not available for this domain.
    http://www.jotform.us/form/20614302075138
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    Answered by AtacanC on March 14, 2012 at 10:06 AM

    @rbrumley53

    Can you please login to your account @ www.jotform.us and try again?

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    Answered by rbrumley53 on March 14, 2012 at 10:16 AM

    It is working now thank you.

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    Answered by AtacanC on March 14, 2012 at 10:18 AM

    Feel free to contact us if you have any other questions.