What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I am trying to see the form - it keeps saying it is disabled..

    Asked by ttglaw on May 12, 2016 at 12:36 AM

    I have tried to use Jotform on more than 5 separate occasions.

    I find it incredibly easy to do stuff...

    UNTIL you want it to work.

    Then it just doens't work.


    I'm about to give up for the 6th time ..  MY FORM IS DISABLED>

    Even though I've unclicked, unchecked and verified every obvious reason for it not to be disabled.



  • Profile Image
    JotForm Support

    Answered by EltonCris on May 12, 2016 at 02:54 AM

    Our sincere apologies. I have now added your form to our white list. Your form should be back online by now.

    Your form was suspected to be used for spam so it was autosuspended by our system. I have manually unsuspended it here.

    Let us know if there's anything else we can do to help you.