What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is disabled.

    Asked by ttglaw on May 12, 2016 at 12:41 AM

    I have removed all other forms

    I have checked both settings and more to make sure the form is enabled

     

    this is completely ridiculous.

    why isn't it working?

     

  • Profile Image
    JotForm Support

    Answered by Chriistian on May 12, 2016 at 02:56 AM

    Apologies for the inconvenience. I checked your form and it doesn't seem to be disabled. I was able to view the form without any issues.

    Can you please try clearing your form cache to see if that resolves the issue? Here's how: How To Clear Form Cache

    Please check on your end and let us know if the issue still persists.