What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The updated form isn't very user friendly

    Asked by littlebowthief on May 12, 2016 at 06:51 AM

    The new form is a bit clunky. It's hard to move sections of the form and the form is slow to react. The old version was easier to use.

    Updated Friendly new form sections move and
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    JotForm Support

    Answered by Kiran on May 12, 2016 at 09:16 AM

    I'm not sure if I understand your query correctly. Do you mean to say that you have updated your form and it not user-friendly? If you are referring to your order enquiry form, I see that the form is built to display in a single page. I think you may separate the sections using page breaks so that they can be displayed in multiple pages and easy to access. You may also use Form Tabs widget to add the navigation menu on the form.

    If you want to change the design of your JotForm, you may choose one of the themes available in the theme-store that gives more visual appearance to the form.

    Hope this information helps! If you are referring to something different or need any further assistance, please let us know. We will be happy to assist.