What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I collect credit card details directly in the form and forward it to my own Gateway?

    Asked by siteazon on May 12, 2016 at 10:53 AM

    Hi I have an API for NMI payment gateway.  I can send form data to the url to process it.  However I will need to setup fields for credit card number, expiration, and cvv.

    I just want to make sure it is ok to collect this data through regular text fields instead of one of your preestablished payment gateways.

     

    Thank you

    payment gateway form data send form credit
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    JotForm Support

    Answered by david on May 12, 2016 at 11:39 AM

    We actually do not allow for the collection of credit card details directly through forms.  Other than using our built in payment integrations, there is no way for users to distinguish between forms legitimately collection credit card details or forms being used for phishing.  To protect users filling out forms, we simply do not allow for collection of such details. 

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    Answered by siteazon on May 12, 2016 at 12:44 PM
    So how do I do a payment gateway other then your integrations?
    Sent from my iPhone
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  • Profile Image
    JotForm Support

    Answered by david on May 12, 2016 at 01:21 PM

    Unfortunately, that is not possible at this time.  Beyond the currently offered integration, it is not possible for us to ensure the security of the data being collected and transferred.  For this reason, we cannot allow it. 

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    Answered by siteazon on May 12, 2016 at 01:44 PM
    ok
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