What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I created a form and published it but when I tested it, the submission says "This form is currently unavailable"

    Asked by fnsa1stvp on May 12, 2016 at 11:38 AM

    I inherited the account from my predecessor. I enabled a form, edited it and published it. When I tested it, it told me the form is unavailable. What happened?

    Page URL:

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    Answered by Huberson on May 12, 2016 at 12:50 PM

    This type of error happens when the form is disabled by the owner or it has an expiration date. It does not appear to be the case for your form. 


    Please let us know if you have other issues.

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    Answered by fnsa1stvp on May 12, 2016 at 01:44 PM
    How do I avoid the error message? The form is already enabled
    *Chris Demezier*
    FNSA 1st Vice President & Bylaws Committee Chairman
    Florida Atlantic University - Boca Raton, FL
    Phone: (561) 699-7681
    E-Mail: FNSA1stVP@gmail.com
    *Sine Labore Nihil- "Nothing without work"*
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    Answered by victor on May 12, 2016 at 02:33 PM

    In the Preference wizard, under the GENERAL tab you can enable or disable a form with the STATUS option. As long as this option is set to ENABLED, you should not have any problems with the form.