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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form collapse stopper is still visible despite being open and hidden

    Asked by WBCgroup on May 12, 2016 at 12:19 PM

    My collapse stopper is still visible despite being open and hidden. How can I get it to disappear?

    This is a re-post of a comment on Show or Hide Multiple Fields at Once Using the Section Collapse Field

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    JotForm Support

    Answered by Mike on May 12, 2016 at 01:27 PM

    I have checked your form and it appears to be fine on my side.

    If the issue still persists, please provide us with the steps to reproduce it.

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    Answered by WBCgroup on May 12, 2016 at 01:37 PM

    After lots of playing I finally figured it out. If the content the in the collapse is connected to previous conditions that had missing fields it wouldn't work right. 

    I do have an additional question. I am trying to follow along to (http://www.jotform.com/help/26-Creating-a-Form-Autoresponder) but I am struggling. I want to email this form to a recipient and allow them to go back edit any of the fields at a later date. Can you please help me with this I am struggling to figure it out.

    When trying to follow http://www.jotform.com/help/26-Creating-a-Form-Autoresponder on part 4.2 I do not have a have a field "email" to use for recipient email. Any help would be greatly appreciated.