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    Form Calculation Field only partially working...

    Asked by msimpy on May 12, 2016 at 01:13 PM

    I have a form that I'm working on  https://form.jotform.com/50975962480971

    I have a couple of calculation fields - the one titled "Total White GSF" works perfectly and totals all of the white shirts.

    The one titled "Total Navy GSF" will only total the 3 fields above it marked "Youth Navy" - it totally ignores the other 7 fields above that "Navy Small" to "Navy 4XL"?

    I've removed and retried multiple times with no luck...

    That is using the direct link of the form as above...

    Thanks guys?

    form calculation partially JotForm thanks 3 all
  • Profile Image
    JotForm Support

    Answered by david on May 12, 2016 at 02:15 PM

    It looks like those fields were indeed bugged.  They would not allow me to include them in the condition no matter what I tried. 

    I duplicated the fields then deleted the originals, the calculation worked thereafter.  Here is my test copy of the form with new fields added:

    https://form.jotform.com/61325363871961

    You can clone it to your own account to save you the trouble of updating:

    http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

     

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    Answered by msimpy on May 12, 2016 at 03:54 PM

    Thank you David - I did clone it and it works perfectly - thank you very much!!

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    JotForm Support

    Answered by david on May 12, 2016 at 04:06 PM

    You are very welcome!  My apologies for any frustration that caused.  The fields were definitely bugged and your set up was correct.