Pass drop down field data to PayPal

  • prowrestlingtees
    Asked on May 12, 2016 at 2:43 PM

    Is there anyway to send info from my 2 drop down fields (Type of Shirt, Size of Shirt) to PayPal?
    This will make it so much easier to us for reporting

    The link where the form is embedded is here > http://www.prowrestlingtees.com/tag-team

     

  • KadeJM
    Replied on May 12, 2016 at 3:03 PM

    Yes, you can send certain external field info into paypal as a custom field through the more options on the payment integration.

    In the example below I am doing this with a textbox called name field using paypal and this would be sent through to paypal as well.

    Pass drop down field data to PayPal Image 1 Screenshot 20

  • prowrestlingtees
    Replied on May 12, 2016 at 3:10 PM

    How can I do this with drop down data though? It doesnt let me select that on the paypal option

  • Kiran Support Team Lead
    Replied on May 12, 2016 at 3:37 PM

    It seems that the payment field is supported to have the custom field as a Text field or Calculation field. As a workaround, you may add a text field the form and add a condition to display the values from the dropdown to the newly added text field as shown below:

    Pass drop down field data to PayPal Image 1 Screenshot 40

    The custom field will be displaying the Type and Size of the shirt as shown below:

    Pass drop down field data to PayPal Image 2 Screenshot 51

     

    You may also hide this field on the form and should be now able to select this field in PayPal Custom Data field.

    Pass drop down field data to PayPal Image 3 Screenshot 62

    Hope this information helps! 

  • prowrestlingtees
    Replied on May 12, 2016 at 3:50 PM

    Got it! Where would I see this on the paypal side? Would the customer see this when checking out?

  • victor
    Replied on May 12, 2016 at 4:10 PM

    The custom field can only be seen on the transaction info when you check it on your Paypal account. 

    Example:

    Pass drop down field data to PayPal Image 1 Screenshot 20

    FYI, the custom field that is pass to Paypal is for tracking purposes only, which buyers do not see. To my knowledge, Paypal does not have the ability to display custom fields on checkout. I think they don't support it. See this Paypal info for more details.