My forms are not working

  • waynesanders78
    Asked on May 12, 2016 at 4:56 PM

    Something is wrong with my forms. When I create an auto responder, it shows from Jotforms and not the email address I entered

  • victor
    Replied on May 12, 2016 at 5:08 PM

    I am assuming that you are referring to the FROM field in the emails. Reviewing your notification I noticed that you setup the noreply@jotform.com. This is what the user will see when he receives the notification.

    My forms are not working Image 1 Screenshot 20

    If you do not wish to use our servers to send notifications, you can use your own email to send the notification, setting up a SMTP email.

    How to Setup SMTP for a Form

    SMTP4 Screenshot 31