What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms are not working

    Asked by waynesanders78 on May 12, 2016 at 04:56 PM

    Something is wrong with my forms. When I create an auto responder, it shows from Jotforms and not the email address I entered

    Page URL:

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    Answered by victor on May 12, 2016 at 05:08 PM

    I am assuming that you are referring to the FROM field in the emails. Reviewing your notification I noticed that you setup the noreply@jotform.com. This is what the user will see when he receives the notification.

    If you do not wish to use our servers to send notifications, you can use your own email to send the notification, setting up a SMTP email.

    How to Setup SMTP for a Form