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    Why do fields appear right over text areas?

    Asked by cardstory on March 12, 2012 at 02:49 PM

    I have created a form where a matrix appears only if the number in spinner box is different from 0. Above this spinner I need several text areas. So I placed them in my form above the spinner. 

    When you first open the form it looks OK. But when you begin to change the number in spinner box the matrix appears right over the text areas. (pic1). Not under the spinner as it is supposed to. How can this be fixed?

    Page URL:
    http://form.jotformeu.com/form/20714701249347?

    Screenshot
  • Profile Image

    Answered by pinoytech on March 12, 2012 at 03:30 PM

    Hi,

    Have you tried viewing your form into different browser? If not, please give a try. I used Firefox and EI browser viewing your form and it works perfectly.

    Thank you!

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    Answered by cardstory on March 12, 2012 at 03:41 PM

    Thanks! I have tested now in all browsers I have. The results are:

    for MacOS: Chrome - doesn't work, Safari - doesn't work

    for Windows: Chrome - doesn't work, IE-works, Firefox - works.

    Maybe I can fix it using CSS?

     

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    JotForm Support

    Answered by idarktech on March 12, 2012 at 06:31 PM

    Hi there,

    Can you please try to add Free Text HTML Tool below the last text area on your form? This is to block the matrix fields from moving above of the form. Or you can use Heading Tool instead of this Free Text HTML Tool. Please try it and let us know if this helps. Thanks.

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    Answered by cardstory on March 13, 2012 at 04:39 AM

    Thank you! Adding a heading works fine. Adding free text html tool doesn't work. Also I've tried page breakers after text areas. This also works. And probably the easiest way to solve the problem...tadam! is to continue adding elements below those that depend on the answer and are sometimes not seen. Then everything works correctly as well. :)

    Thanks for your help a lot! 

  • Profile Image

    Answered by pinoytech on March 13, 2012 at 02:39 PM

    Your welcome. Feel free to contact us if you need further assistance.

    Thank you for using JotForm!