What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submitting Credit Card information

    Asked by ChemicalFree on May 12, 2016 at 05:15 PM


    I was wondering if a person included their credit card information via a form, does that count as a payment?  I'm not integrating with a site or asking JotForm to process the payment.  I just need a secure way for someone to submit a payment to me.   



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    Answered by Huberson on May 12, 2016 at 05:56 PM


    Collecting Credit Card information directly in your form with none of our payment methods will result in your form being disabled and possibly your account suspended. Asking sensitive information in that manner is contrary to JotForm Terms of Use

    For security reason, if you need to take payment from your form use one of the payment methods provided in Form Builder.


    Thank you!