- Thomasg1234Asked on May 12, 2016 at 08:30 PM
Would it be gmail, yahoo, a server based email with outlook, mozilla thunderbird?
Which is it less likely to go to spam?
Does email forwarding or an email forwarding cause issues with these forms not going through or ending up in the spam folder?
- JotForm SupportBDAVIDAnswered on May 12, 2016 at 09:45 PM
All of them are reliable, you need to make sure that your notifications are properly setup, as shown on this guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications
You can check if the recipients are in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
Also, you may white-list our domain names as we use Amazon SES method for "firstname.lastname@example.org" sender:
If you do not want our email addresses email@example.com or firstname.lastname@example.org to be setup as the Sender E-mail , you need to white-list our Jotmail IP addresses within your email server (or ask for it to your email service provider). Read this article for more details: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
Let us know if you need more help, we will be glad to assist you.
- Thomasg1234Answered on May 12, 2016 at 10:44 PMOk THANKS.