Part of the Date keeps dissappearing when editing the form in Form Designer.

  • Tellmemore
    Asked on May 13, 2016 at 4:29 AM
    There is definately something wrong with this form because part of the Date keeps dissappearing too---right now, the calendar date is missing---the time seems to stay in place.
  • Carina
    Replied on May 13, 2016 at 6:01 AM

    I checked and the date field was hidden:

    Part of the Date keeps dissappearing when editing the form in Form Designer Screenshot 30

    I cloned the form and made the field visible. I opened the Form Designer and re-sized the screen but could not replicate the same situation:

    Part of the Date keeps dissappearing when editing the form in Form Designer Screenshot 41

    I kindly ask you to provide us more details on the circumstances when this happens and the Operating System and browser version you are using.

     

    We'll wait for more details to proceed. 

  • Tellmemore
    Replied on May 13, 2016 at 3:53 PM

    I know the form is hidden; what I meant was that the date is not filled in---see the date boxes are empty--as shown in your image.  So, how do I make it so that those boxes keep the date?

  • Ben
    Replied on May 13, 2016 at 4:36 PM

    If I am correct this happens on the following form: http://www.jotform.us/form/60965885817171

    Looking at it, I see that you have set the default time, but not the default date. To set the default date you should click on the DateTime field and then click on the Default Date option in the toolbar.

    Once you do, you can set it to Current to fill out the date field with the current date.

    Part of the Date keeps dissappearing when editing the form in Form Designer Screenshot 20

    As soon as you do, it should be all set, but please do let us know how it goes :)

  • Tellmemore
    Replied on May 13, 2016 at 11:31 PM

    Yes, I did that (set the default date); in fact, I keep having to do it everynow & then!  As I said, the date boxes become empty all by themselves --- I do not do anything to cause it.  Is must be a glitch with either my form or with Jotform.  It would be nice for the date to stay in place all the time.

  • Ashwin JotForm Support
    Replied on May 14, 2016 at 12:22 AM

    Hello Tellmemore,

    I'm sorry for the trouble caused to you.

    Do you mean to say that the "Default Date" is getting removed on its own? I did check your form and it does display the default date. I also sent a test submission in your form and the default date and time was captured successfully in your form's submission page.

    Have you embedded your form in any webpage where you are having this issue with? Please share the webpage URL and we will take a look.

    We will wait for your response.

    Thank you!