What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Part of the Date keeps dissappearing when editing the form in Form Designer.

    Asked by Tellmemore on May 13, 2016 at 04:29 AM
    There is definately something wrong with this form because part of the Date keeps dissappearing too---right now, the calendar date is missing---the time seems to stay in place.
  • Profile Image

    Answered by Carina on May 13, 2016 at 06:01 AM

    I checked and the date field was hidden:

    I cloned the form and made the field visible. I opened the Form Designer and re-sized the screen but could not replicate the same situation:

    I kindly ask you to provide us more details on the circumstances when this happens and the Operating System and browser version you are using.


    We'll wait for more details to proceed. 

  • Profile Image

    Answered by Tellmemore on May 13, 2016 at 03:53 PM

    I know the form is hidden; what I meant was that the date is not filled in---see the date boxes are empty--as shown in your image.  So, how do I make it so that those boxes keep the date?

  • Profile Image

    Answered by Ben on May 13, 2016 at 04:36 PM

    If I am correct this happens on the following form: http://www.jotform.us/form/60965885817171

    Looking at it, I see that you have set the default time, but not the default date. To set the default date you should click on the DateTime field and then click on the Default Date option in the toolbar.

    Once you do, you can set it to Current to fill out the date field with the current date.

    As soon as you do, it should be all set, but please do let us know how it goes :)

  • Profile Image

    Answered by Tellmemore on May 13, 2016 at 11:31 PM

    Yes, I did that (set the default date); in fact, I keep having to do it everynow & then!  As I said, the date boxes become empty all by themselves --- I do not do anything to cause it.  Is must be a glitch with either my form or with Jotform.  It would be nice for the date to stay in place all the time.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 14, 2016 at 12:22 AM

    Hello Tellmemore,

    I'm sorry for the trouble caused to you.

    Do you mean to say that the "Default Date" is getting removed on its own? I did check your form and it does display the default date. I also sent a test submission in your form and the default date and time was captured successfully in your form's submission page.

    Have you embedded your form in any webpage where you are having this issue with? Please share the webpage URL and we will take a look.

    We will wait for your response.

    Thank you!