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GreatOaksEducationAsked on May 13, 2016 at 4:54 AM
My booking form on this page http://www.greatoakseducation.co.uk/#!booking/cajt
will not open the thank you page on internet exlorer only. I have created a new form and tested everything I can think of. I have been in touch with you before about this issue but with no joy.
Please can you take another look into this. I want to start using more forms and sign onto a premium service with jot form but if this cannot be resolved I will have to go to another company.
The thank you page that should open is here
http://www.greatoakseducation.co.uk/#!thank-you-for-booking/f4m3m
Thank you
Marc Newton
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beril JotForm UI DeveloperReplied on May 13, 2016 at 7:51 AM
Hello Mark,
I asked your issue to my colleague and he suggested to re-embedding the form with Iframe without script code. Can you re-embed it as you see below:
<iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotformeu.com/61331627412346" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"> </iframe>If it doesn't solve your problem we would appreciate it if you could also try to download your source code and embed it again.