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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to delete submissions

    Asked by treasureonthewall on May 13, 2016 at 09:18 AM
    submissions delete submissions not deleting cannot delete unable to delete
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    JotForm Support

    Answered by Jan on May 13, 2016 at 10:50 AM

    There are no reported issues about deleting submissions. I tried deleting submissions on my account and it was successful.

    I can login to your account however I haven't tried deleting a submission yet because I don't know what I can delete. Can you please provide a screenshot on how do you delete the submission? 

    In the submissions page, you can use the Delete button or the Delete button in the Grid.

    May I know what browser are you using? Please try another browser to see if it will work or not. I will clear your form cache so that your forms will be refreshed from our servers.

    Let us know if the issue is still happening. Thank you.