What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
There are no reported issues about deleting submissions. I tried deleting submissions on my account and it was successful.
I can login to your account however I haven't tried deleting a submission yet because I don't know what I can delete. Can you please provide a screenshot on how do you delete the submission?
In the submissions page, you can use the Delete button or the Delete button in the Grid.
May I know what browser are you using? Please try another browser to see if it will work or not. I will clear your form cache so that your forms will be refreshed from our servers.
Let us know if the issue is still happening. Thank you.