Unable to delete submissions

  • treasureonthewall
    Asked on May 13, 2016 at 9:18 AM
  • Jan
    Replied on May 13, 2016 at 10:50 AM

    There are no reported issues about deleting submissions. I tried deleting submissions on my account and it was successful.

    I can login to your account however I haven't tried deleting a submission yet because I don't know what I can delete. Can you please provide a screenshot on how do you delete the submission? 

    In the submissions page, you can use the Delete button or the Delete button in the Grid.

    Unable to delete submissions Image 1 Screenshot 30

    Unable to delete submissions Image 2 Screenshot 41

    May I know what browser are you using? Please try another browser to see if it will work or not. I will clear your form cache so that your forms will be refreshed from our servers.

    Let us know if the issue is still happening. Thank you.