Stripe Plans not importing to JotForm

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    professorwebsites
    Asked on May 13, 2016 at 11:43 AM

    Hello,

    When I try to use "Stripe Created Plans" in my Jotform for payments, it doesn't import my plans. I only see old ones that I have since deleted. How can I get these plans recognized by JotForm and integrated correctly?

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    liyam
    Answered on May 13, 2016 at 01:03 PM

    Hello, 

    If what you mean by "Stripe Created Plans" is that you have created subscriptions in your Stripe account and you wanted to import it to JotForm, unfortunately, that's not how JotForm integration with Stripe works. You will have to create your subscription products on your Stripe Payments Element on your form.

    If I misunderstood your concern, please do let us know.

    Thanks.