What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Stripe Plans not importing to JotForm

    Asked by professorwebsites on May 13, 2016 at 11:43 AM

    Hello,

    When I try to use "Stripe Created Plans" in my Jotform for payments, it doesn't import my plans. I only see old ones that I have since deleted. How can I get these plans recognized by JotForm and integrated correctly?

    Page URL:
    https://www.jotform.com//?formID=60837406503857

    JotForm plans importing integrated hello
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    JotForm Support

    Answered by liyam on May 13, 2016 at 01:03 PM

    Hello, 

    If what you mean by "Stripe Created Plans" is that you have created subscriptions in your Stripe account and you wanted to import it to JotForm, unfortunately, that's not how JotForm integration with Stripe works. You will have to create your subscription products on your Stripe Payments Element on your form.

    If I misunderstood your concern, please do let us know.

    Thanks.