- annegeraldAsked on May 13, 2016 at 12:30 PM
To whom it may concern,
We have a form where members upload multiple images (up to around 30). We've run into issues with the form running out of space and the members not being able to attach any more pictures. I know I can adjust the Max File Size for each photo but because there are so many, I was wondering whether there was a max file size for the entire form. If not - I might as well make the fax file size for each photo huge. Also - at what max file size does the form start to time out once it's submitted, because I feel like when you attach several large files there have been issues with submitting the form.
Please let me know so that I can better serve our membership.
- JotForm SupportdavidAnswered on May 13, 2016 at 01:23 PM
Here is our quick guide detailing how to increase the limit as well as the maximum file sizes for different integrations:
There is a limit to total file storage based on subscription level. This is for the account, not per form. For your subscription level, you can have up to 100GB of files stored. Here is more information on storage limits for each account level: