What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms are not working

    Asked by rgiugliano on May 13, 2016 at 01:30 PM

    Links to my forms are saying they are disabled but they aren't. How do I fix this?

    Page URL:
    https://form.jotform.com/61335202738148

    My Forms how fix how do i
  • Profile Image

    Answered by Huberson on May 13, 2016 at 02:39 PM

    Your account has been automatically suspended and your forms disabled because your form is used to collect sensitive information( Credentials - email, password), which is not allowed - JotForm Terms of Use

    For security reason, you cannot create form that collect certain type of information. To re-enable everything back, the form must be deleted, or you can change the purpose of the form.