What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't open the URLs where my images are storaged.

    Asked by DMario on May 13, 2016 at 02:36 PM

    I use my form to upload some images. Now i cannot open the links where the images are supposed to be saved.

    I want to backup some data in order to free space .


    Thanks in advance.



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    JotForm Support

    Answered by david on May 13, 2016 at 02:48 PM

    I reactivated your account and you should be able access your files ones again.  If you still have trouble accessing them, let us know and we will be happy to have another look.