What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Urgent: Changed my settings to get unlimited views, now none of my embedded forms are showing! Website missing big chunks, Please help!

    Asked by WulaDrum on May 13, 2016 at 04:44 PM

    Hello,

    My forms were disabled, (but still visible) because I had too many views. 

    I selected to show the Jotform logo on all my forms which changed my views to unlimited.

    Now all the places I have jot forms on my various websites, the forms are gone!

    Nothing there! 

    https://store.wuladrum.com/pages/wholesale

     

    Please help me do whatever refresh is needed to make my Jot Forms work ASAP!

    Thanks,

    John

    Page URL:
    https://store.wuladrum.com/pages/wholesale

    settings to get views My Forms JotForm refresh selected
  • Profile Image
    JotForm Support

    Answered by Nik_C on May 13, 2016 at 05:48 PM

    I checked your website and I was not able to replicate the issue you're describing:

    On the other hand, I saw that your account was still suspended because of view limit reached earlier so I recalculated your limits. Maybe that was the issue you were experiencing.

    Please let us know if the issue persists?

    Thank you!