Urgent: Changed my settings to get unlimited views, now none of my embedded forms are showing! Website missing big chunks, Please help!

  • Profile Image
    WulaDrum
    Asked on May 13, 2016 at 04:44 PM

    Hello,

    My forms were disabled, (but still visible) because I had too many views. 

    I selected to show the Jotform logo on all my forms which changed my views to unlimited.

    Now all the places I have jot forms on my various websites, the forms are gone!

    Nothing there! 

    https://store.wuladrum.com/pages/wholesale

     

    Please help me do whatever refresh is needed to make my Jot Forms work ASAP!

    Thanks,

    John

  • Profile Image
    Nik_C
    Answered on May 13, 2016 at 05:48 PM

    I checked your website and I was not able to replicate the issue you're describing:

    On the other hand, I saw that your account was still suspended because of view limit reached earlier so I recalculated your limits. Maybe that was the issue you were experiencing.

    Please let us know if the issue persists?

    Thank you!