What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How annual billing is working?

    Asked by garypaladin on May 13, 2016 at 05:30 PM

    I'm about to update the credit card, but I wanted to make sure that this card is not charged annually without notification first (i.e. not automatic annual renewal).  How does your system work?

    Thanks,

    Judy Huang

    Annual credit card thanks
  • Profile Image
    JotForm Support

    Answered by Nik_C on May 13, 2016 at 06:20 PM

    You can check when your next billing date is and which credit card you're using if you click on Account link:

    And then Billing option:

    So whichever card you have there, that card will be charged on the next billing date.

    Let us know if you have any further questions.

    Thank you!