What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    can sign in

    Asked by Tara  on May 13, 2016 at 06:07 PM

    keeps saying user name is wrong, I haven't changed anything.  I've tried to change password but that isn't working either.

    in name User Name change password
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    JotForm Support

    Answered by Nik_C on May 13, 2016 at 06:29 PM

    Can you please provide the email and ID of the form that you have so we can try to locate your account?

    We'll wait for your response.

    Thank you!