What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What does it mean when you exceed your monthly limit for form view

    Asked by OTMPortland on May 13, 2016 at 06:53 PM

    In four years of working my job with Jotform, I have never received this message.  What is causing our form view to go so high so quickly?

    Page URL:
    http://oregontileandmarble.com

    monthly limit mean JotForm message job high
  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 13, 2016 at 07:17 PM

    This is a new limit that is being applied to all JotForm accounts, this counter increases each time your form is loaded, does not matter if the form is loaded on preview mode, using the standalone version or if the form is embedded on a webpage, here are two links that will provide you with more information about this limit: 

    -Announcing-Pricing-Modification-Form-View-Limits

    -Form-View-Limits-What-is-it-all-about

    On the second link you will find very detailed info about this limit as well as the way to lift it. 

    I have also checked the link you provided and I can see you have embedded some forms, in your contact page you have 5 links to different forms, do note that the views counter will increase if the form is loaded, does not matter either if user submits the form or not, the counter will be increased, I think this is the reason why you have reached the limit, if you often reach the limit I would suggest you to check our pricing page and find the subscription with the needed amount of views according to your needs: https://www.jotform.com/pricing

    Do let us know if you have more questions, we will be glad to help you.