- sprudioAsked on May 13, 2016 at 07:57 PM
For few days I do not get the e-mails and I need to check always here in website. Do you have a glitch? What should I do? I will try to change the e-mail address and see if works.
P.S I am a paying customer.
- JotForm SupportWelvinAnswered on May 13, 2016 at 09:43 PM
This guide should help: https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues. If you could let us know what email address that is not working or not receiving your form emails, we'd be happy to check that to our end.