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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I do not get the emails from my forms

    Asked by sprudio on May 13, 2016 at 07:57 PM

    For few days I do not get the e-mails and I need to check always here in website. Do you have a glitch? What should I do? I will try to change the e-mail address and see if works.

    P.S I am a paying customer.


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    JotForm Support

    Answered by Welvin on May 13, 2016 at 09:43 PM

    This guide should help: https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues. If you could let us know what email address that is not working or not receiving your form emails, we'd be happy to check that to our end.