- CharlieAnswered on May 14, 2016 at 04:48 AM
I'm checking your email address but I cannot find an active account in our end, I also do not see any active forms related to your email.
Could you please provide us the Wordpress website where your form is embedded and the registered account that you have in our end? We'll wait for your response.
- ArturAnswered on May 16, 2016 at 04:09 PM
Did you try it in Chrome?
- HubersonAnswered on May 16, 2016 at 05:54 PM
What my colleague means is, you need to provide us with your form URL so we can troubleshoot your issue.
We will wait for your reply.