How to set up Reply-to Sender email?

  • Profile Image
    Nik_C
    Answered on May 14, 2016 at 11:56 AM

    I'm not sure what you're referring to specifically about Reply to Sender option, but to change the email of reply to Sender, please follow:

    1. Go to your Emails:

    2. Edit your Notifier:

    3. And on Recipients page you'll be able to change Reply-to Email address:

    Please let us know if you have any additional questions.

    Thank you!

  • Profile Image
    drbob112
    Answered on May 14, 2016 at 01:44 PM
    See attachment - on this example, of course if I want to reply to the
    sender, it would be to drrsm@augustafamilydental.com,
    but when I hit reply, what comes up as a reply address is: Bob Merrill <
    drbob112@gmail.com> - I am not sure why. Sometimes the reply address comes
    up as noreply@jotform.com.
    How can I get the email of the person filling out the form as a reply to
    address?
    Thank You.
    *Bob*
    ...
  • Profile Image
    Jan
    Answered on May 14, 2016 at 02:48 PM

    I apologized but the screenshot you've shared is not showing. Can you please go directly to this thread (https://www.jotform.com/answers/839229) and then upload you screenshot using the "Insert/edit image" icon.

    In order to reply to the submitter, you need to configure the Reply-to email in the notification wizard. Here in the wizard, click the "Reply-to Email" dropdown and select the "Your Email" which is the email field in your form where your user will type their email address.

    Please check this related guide: Explanation-of-Email-Notification-and-Autoresponder-Settings

    Hope that helps. Thank you.