My forms do not work on the website I created

  • brjude
    Asked on May 14, 2016 at 9:26 PM

    I recently created/published a website using XARA web designer 11, and used JotForm for all of my forms (approximately 15 forms). I never created a username/account, because it did not seem that one was needed, since i continually accessed my forms on the JotForm website via Xara over several weeks. Now, after having published the website, the forms do not work, I get a message saying: 'Form over quota. This form has passed it's allocated quota and cannot be used at the moment. Try contacting the owner of this form' And when i return to Xara, my forms are no longer there for access through JotForm. Please let me know what can be done. If i need to create new forms, I would like to do this ASAP. Thank you!

     
  • Elton Support Team Lead
    Replied on May 15, 2016 at 12:48 AM

    I have answered your question on your other thread here http://www.jotform.com/answers/839352-What-happened-to-my-forms#1. Kindly check.