Image is not displayed in the Thanks mail.

  • hiloz1
    Asked on May 15, 2016 at 9:50 AM

    Hello

    In the setting of Thanks mail, we changed the JotForm of the icon to the original icon (. Jpg).

     

    Image is not displayed in the Thanks mail Screenshot 30

     

    No image is displayed in the notification e-mail.

     

    Image is not displayed in the Thanks mail Screenshot 41

    Cause would be what?

    Thank you.

  • David JotForm Support Manager
    Replied on May 15, 2016 at 11:24 AM

    The image seems to be not available on the web:

    Image is not displayed in the Thanks mail Screenshot 20

    Try to upload the image here: http://www.jotform.com/help/image_upload.php?naked=true 

    Then copy the URL, and paste it in your compose email notification. Let us know if you need more help, we will be glad to assist you.