What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms wont load

    Asked by 1Moocow on March 13, 2012 at 02:21 AM

    I can't click on my new submissions and when I can they never load. help! :c

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    JotForm Support

    Answered by mliz on March 13, 2012 at 02:52 AM

    I checked the forms in your account and was able to view the submissions I was not able to replicate the issue. JotForm uses JavaScript and this should be enabled in your browser to use all functionalities of the form builder.

    Please check whether JavaScript is enabled in your browser settings? Below are links for instructions on how to enable JavaScript in different browsers.



    Hope this information helps.

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    Answered by 1Moocow on March 14, 2012 at 03:23 AM

    Javascript is and has been enabled and I still can't view my forms.

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    Answered by 1Moocow on March 14, 2012 at 03:26 AM

    They open fine in Internet Explorer but not FireFox.

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    Answered by ItalyTech on March 14, 2012 at 03:31 AM

    I've tested it with Firefox and it works fine.


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    Answered by pinoytech on March 14, 2012 at 04:51 AM


    I checked also your form/s using Firefox and it's working properly. I don't see any problem in your form. I suggest logout to your account, delete browser cache and cookies then log back in.

    Thank you!