My forms wont load

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    1Moocow
    Asked on March 13, 2012 at 02:21 AM

    I can't click on my new submissions and when I can they never load. help! :c

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    mliz
    Answered on March 13, 2012 at 02:52 AM

    I checked the forms in your account and was able to view the submissions I was not able to replicate the issue. JotForm uses JavaScript and this should be enabled in your browser to use all functionalities of the form builder.

    Please check whether JavaScript is enabled in your browser settings? Below are links for instructions on how to enable JavaScript in different browsers.

    http://support.mozilla.com/en-US/kb/JavaScript

    http://enable-javascript.com/

    Hope this information helps.

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    1Moocow
    Answered on March 14, 2012 at 03:23 AM

    Javascript is and has been enabled and I still can't view my forms.

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    1Moocow
    Answered on March 14, 2012 at 03:26 AM

    They open fine in Internet Explorer but not FireFox.

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    ItalyTech
    Answered on March 14, 2012 at 03:31 AM

    I've tested it with Firefox and it works fine.

    Alessando

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    pinoytech
    Answered on March 14, 2012 at 04:51 AM

    Hi,

    I checked also your form/s using Firefox and it's working properly. I don't see any problem in your form. I suggest logout to your account, delete browser cache and cookies then log back in.

    Thank you!