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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    where can I find the senders email adress. ?

    Asked by klauwers on March 13, 2012 at 05:20 AM
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    Answered by jcm0731 on March 13, 2012 at 05:27 AM


    I just checked the last form you used, could it be that the E-mail field that you used was a Dropdown box instead? Please check. (this Form http://www.jotform.com/12362735187).
    You can use the E-mail Address field, then create an E-Mail Alert for you to be able to get the Senders Address.

    Please provide the Form you used instead if I am looking at the wrong one, so we can check further.


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    Answered by klauwers on March 13, 2012 at 05:49 AM


    The problem that the sender didn t filled in the email adress on the form so I can not send a reply.

    my question is, is it posible like in hotmail to see the senders email adress.




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    Answered by jcm0731 on March 13, 2012 at 06:11 AM


    Please check if this is what you need.



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    Answered by moonzkie on March 13, 2012 at 07:30 AM

    Hi, unfortunately we do not have the feature for you to be able to see the sender's email address if he did not fill it in on the form. You can make the email field as "required" so that all of the sender's will fill it in.

    You can check their IP address instead if that can help: http://www.jotform.com/help/31-How-to-See-IP-Addresses-of-Form-Submitters