How to have a customize collapse field?

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    Asked on May 15, 2016 at 06:35 PM

    If the answer is No. Can one ( several) be inserted to help.

    I have spent hours trying to learn and use a collapse form but the many instructions make this impossible for me. To follow the instructions I must study and study for days if not weeks and I do not have the time, nor heart.

    If I am making this request, then there must be many others wanting the same; an easy way to edit a collapse form.

    A good example can be seen on this website:

    Points that must be fixed. Jumping. It seems to be that a collapse for will 'jump' (move the item to the extreme top of a visible page - this is unwanted as it confuses)

    Size of fonts, each example I have seen does not permit the use of small fonts, to make the finished form a good size. The form should not use half of the screen but only a small part of the screen.

    Before I abandon this project can anyone deliver without screeds and pages of instructions?????


    When I discover jotform I was so happy as it seemed to offer a solution to all forms. My second form stopped me in my tracks. Can anyone smart help me?

    Leslie Radon


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    Answered on May 15, 2016 at 07:55 PM

    Thank you for providing details on your request. 

    To be able to properly test the form (jumping issues), please share to us the URL of your website where the form was published. We will chect check and test the actual form used.

    We also need to know which of your final form is this (form functionality were set) since the template form you want needs only aesthetic modifications. The customization you want is for the look and style of the form which can be done via custom injected CSS codes. 

    So it is important that the form will have no other modification needed so that we can just focus on styling it similar to what you shown as example style on the screenshot.

    We will wait for your updated response.


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    Answered on May 15, 2016 at 10:12 PM

    Thank you very much for taking the trouble to resolve this issue.

    I have attached a picture of the original set of choices for the collapse box. and then a second picture for when the first choice is clicked.

    The final size and colors are about as shown.

    Size is relative I know, so you can see the same pictures online which shows the relative size to a web page.!services/ws5cg  PLEASE SCROLL DOWN TO THE LOWER PART OF THE PAGE.

    If you are able to actually put a link in the space, that would help as I could then edit to the actual link that'll be needed. Many thanks.

    Leslie Radon

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    Answered on May 15, 2016 at 11:48 PM

    I see that you want to have a customized form collapse that looks like the one on your webpage. Please allow me some time to check it further, and I will let you know on this thread once I have a customized form collapse that fits your specification.

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    Answered on May 16, 2016 at 12:20 AM

    Hello again. I have modified css of the following form to look the same as the sample in your website. 

    You can clone the form to your account to use it, and also to modify the form further.

    If you need further assistance, please let us know.

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    Answered on May 16, 2016 at 06:27 AM


    I regret that time has run out. When trying to get a website together one cannot accept systems that don't work.


    The setup you gave me - although I am grateful - does not work acceptably and I am forced to abandon jotform.

    The collapse form still jerks and moves - which is a variation of jumping - and does not perform correctly.

    I may be and probably am at fault but I can't spend days of study, trial and error, to get what should be a simple form.

    We will now use other means.


    Thanks for your attempts and assistance.


    Leslie Radon


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    Answered on May 16, 2016 at 06:30 AM


    Many thanks for your help in my problems. I will continue using jotform for many other forms and will talk about jotform to my many associates. It's s good job you're doing, pity about the collapse form/


    Cheers and thanks again


    Leslie Radon

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    Answered on May 16, 2016 at 09:19 AM

    We're sorry to hear that you had to abandon JotForm for making this particular form, Leslie, but we're happy if you've managed to get it working in your desired way, even if it is by other means. :)

    If you need assistance with anything else or with setting up any other form, we're always here to help. Feel free to contact us anytime you may need assistance: