What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account over Quota

    Asked by troyschreifels on May 16, 2016 at 08:20 AM

    Can you tell me what happen to our account.  It currently says that we are over Quota.  Did our account expire?  Does it auto renew or not?  I don't recall getting a reminder to renew our account.  Please let me know.

     

    Our account is troyschreifels

     

    Thanks

    account over quota thanks auto renew OR Getting
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    JotForm Support

    Answered by beril on May 16, 2016 at 10:20 AM

    Thank you for contacting us. As a free user, you have 100 submissions limit per month. Because of that reason, your forms and submissions were disabled. Submissions counter is reset once at the beginning of each month. Once you reach the monthly submissions limit, you don't receive more submissions until next month.  It will reset at 01/06/2016. I see that you've upgraded your account successfully. and your account is active. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.