- PublisherAsked on May 16, 2016 at 08:54 AM
the forms aren't working on my website and i can't log into my accountPage URL:
- JotForm SupportliyamAnswered on May 16, 2016 at 11:02 AM
I have checked your account and there are two usernames associated to your email address. One of which is dormant. Although I believe that the username you are using right now is the one similar to the domain name of your website? Also, as I'm not able to find any JotForm-related form in your web page.
However, I do not see any problems with your account and the forms seem to be working properly. Have you tried retrieving a password for your account from the login page? You can try going to this URL and click the Forgot password link below the text box: http://www.jotform.com/login
Please do keep us posted if you have questions or if you need assistance.