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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form link is not working

    Asked by WWAV on May 16, 2016 at 11:52 AM

    My date to bring the application down is 5/16/2016 at 11:59

    - people cannot access my form it says Form no found.  see photo below. 

    where do i go to either correct the disable date or change it?

     

    Also, can i add a field and to the existing form without messing up previously submitted data.

     

    form link submitted data and disable date cannot access
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    JotForm Support

    Answered by Charlie on May 16, 2016 at 01:11 PM

    I checked your form's link which is this one https://www.jotform.com/60893551518159, and it seems to be working correctly:

     

    However, I see that you have set your form to have a unique submission based on both the IP and cookies of your users. Here's a screenshot to where to find that limit you have set:

     

    Here's a guide about that submission limit: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form. Basically, your users who submits the form using the same browser and computer won't be able to submit the form multiple times. Only once.

    Let us know if I misunderstood your problem.