What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I change "Edit Link" Auto Responder & Notification emails?

    Asked by Tellmemore on May 16, 2016 at 02:05 PM

    If a sender uses the "Edit Link", can the new emails that our sent out show either their changes, or that it's a re-submission of their earlier form?

    In other words, if the user originally indicated "yes" to a question, but now in his Edit Link submission, he says "no", can both the Auto Responder & Notification emails, somewhere on them, say:
    "This is a re-submitted form"

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    Answered by Huberson on May 16, 2016 at 03:46 PM

    When a submission has been edited, by default a new email is always sent with the word 'EDIT' in the subject to indicate it is for an edited submission. But this only work for Autoresponder notification.

    If the submission is edited by a user, only the new entries will be kept in submissions page. Note that, it is still considered one submission. 

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    Answered by Tellmemore on May 16, 2016 at 05:15 PM

    What is the difference between

    "When a submission has been edited" << Edited by who??


    "When a submission has been edited by a user"

    In any case, I just did a Edit Link test submission and the Subject line does not say "Edit". (ID

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    Answered by Tellmemore on May 16, 2016 at 05:24 PM

    Oh, now I see that just MY email says "EDIT", the sender's email does not.  I was confused!

    Can the sender's email also say Edit?


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    JotForm Support

    Answered by jonathan on May 16, 2016 at 09:50 PM

    If you enable the Send on editing submissin option in the Autoresponder email, the form submitter can also receive the EDIT email every time.

    Hope this is clearer. Let us know if you need further assistance.