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  • Profile Image

    I want to allow users to indicate number of products wanted and pay by check

    Asked by jimbrand on May 16, 2016 at 08:48 PM

    I have two forms that require users to make a choice between two different "products".  They have the choice to select either "Panel - $20" or "Table - $5".  Using the PayPal widget allows users who choose to pay with credit card or by PayPal the ability to choose how many of one or the other they want - from 1 to 3.  However, those users that want to pay by check don't have that freedom.  All they can choose is one panel or one table.  I'd like to give check payers the ability to choose more than one quantity but I am unsure how to set that up.  I'd like it to look like the "My Products" field in PayPal, or have some way to set up choice for both CC/PayPal payers and check payers.

    https://www.jotform.com//?formID=53068336200952 is one of the forms.

    https://www.jotform.com//?formID=53068464080960 is the other form.

    Page URL:
    https://www.jotform.com//?formID=53068336200952

    pay by check payment options Paypal Pro
  • Profile Image
    JotForm Support

    Answered by jonathan on May 17, 2016 at 12:07 AM

    You can setup the My Products items in your form to use Custom Quantity option. This will allow the users to indicate a number(Qty) they want to buy.

    Check also the user guide: How-to-Add-Options-to-Payment-Forms

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    II. Allow Custom Quantity Input (Text Box)

    1. On the selected product, click Add New Option

    2. Select Add Quantity Property. Check Custom Quantity (Text Box) to allow manual input of quantity. Click on the Next button to proceed.

     

    3. Fill out the option properties sections. The name should describe what the payment for. The default quantity is the number of items ordered/selected by default. Leave blank for zero(0) which is the default quantity.

     

    4. Click Finish button to complete adding Custom Quantity input option

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    Using the Paypal Pro payment tool doesn't have the Check payment option built in. It only have either using Paypal account or Credit Card.

    But what you can do instead is have option on the form that will allow another payment option (Payment by Check).

    Check this user guide on how to: How-to-Set-up-Paypal-Along-with-Other-Payment-Options

    Here is a demo form you can test https://form.jotform.com/60586041602954

    OR

    You can enable Payment Authorization on your Paypal so that you  can instead charge later (via Check payment perhaps)

    User guide: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization

    Hope this help. Let us know if you need further help.

  • Profile Image

    Answered by jimbrand on May 17, 2016 at 12:44 AM
    In case you didn't notice, I used the option setting to set up the Paypal element for My Products. Works great. Need to set up same sort of thing for check payers.
    Please check out our website www.manyhandsfiberartsfestival.org
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on May 17, 2016 at 02:00 AM

    I checed the website using the URL you provided, and I found your form https://www.jotformpro.com/form/61096874488977

    I noted that there was no Payment tool integration setup on the form. Can you please describe more what you wanted to achieve on te form. We can provide you better assistance once we understand the requirements.

    Thanks.

     

     

  • Profile Image

    Answered by jimbrand on May 17, 2016 at 03:44 AM
    Use https://form.jotform.com/53068464080960 as the form for this thread. I have Paypal set up with options for CC/Paypal users. I want to set something up like that for check payers.
    Please check out our website www.manyhandsfiberartsfestival.org
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on May 17, 2016 at 04:50 AM

    Thank you for providing to us the required details. Allow me some time to create a demo form that have the Check payment option along with Paypal option.

    I'll get back to this shortly.

    Thanks.

  • Profile Image
    JotForm Support

    Answered by jonathan on May 17, 2016 at 05:11 AM

    I checked your jotform https://www.jotformpro.com/form/53068464080960 and I can see that you had already setup a payment option that uses Check option.

    What I did not see on the form is the payment by Credit Card option. Since you have only used standard Paypal account integration, that paypal account does not include a CC payment. 

    The paypal account should be at least the Paypal PRO type account to have payment via credit card.

     

    You can read the difference on this user guide: Difference-Between-PayPal-PayPal-Pro

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    The option to allow form users to indicate custom quantity is also not setup on the form. You can easily do this by adding the option on the My Products items on the form.

    --

    Please test my demo form here https://form.jotform.com/61372634517961

     

    As you can see on the video I have enabled custom quantity and CC payment option

    Let us know how we can be of further assistance.

     

  • Profile Image

    Answered by jimbrand on May 20, 2016 at 05:50 PM

    OK.  I updated to PayPal Pro and tested it out and it works like I want for PayPal and
    Credit Card payments.

    However, I still want to use a widget to allow Pay By Check users to choose the number of panels or tables or combination of both and to show a total BEFORE they press the Pay By Check button.

  • Profile Image
    JotForm Support

    Answered by BDAVID on May 20, 2016 at 07:13 PM

    What you can in this case, is to use the purchase order option, however, you can not add more than one payment field into the form. However, there is a way around, basically you would work with two forms, please check this guide: https://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-form 

    In this way, the person must specify what method he will be using, before selecting the products.