What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If I used the Google drive integration on the form does file upload still uses my alloted storage capacity

    Asked by gihanmodel on May 17, 2016 at 12:45 AM

    hi,

     

    you are mention the 100 MB for free account , could you explain what do you mean by it.  

    i have created the the form with the feature of "uploading image". so if 20 people apply with 20 pictures it will reach the 100MB capacity. but i already link with my google drive.

    is it be a problem to my work??? 

    capacity upload storage 100 MB google drive
  • Profile Image
    JotForm Support

    Answered by jonathan on May 17, 2016 at 03:32 AM

    Hi,

    Thank you for contacting us. 

    Every time you have form submission with upload on your form, it will take up storage space on your subscription allocation.

    Even if you have your form using upload integration like Google drive, the form submission will still have a copy on your account. So the existing submission will take up your storage allocation.

    It should not be a problem on your work ;-) 

    For one, since you were using Google drive integration, the same submission will be copied to your Google drive account as well. This means you can delete the submissions in your account (at the View Submissions panel). When you delete the submission/s on your account, you can then restore the used up storage space. This will retain your storage allocaton.

    Just take note that deleted submissions will be permanently gone as we do not keep another copy of them. Make sure to delete only when you are sure.

    Hope this answers your inquiry. Let us know how we can be of further assistance.