What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not submitting

    Asked by mitchhuddo on May 17, 2016 at 01:33 AM

    I have a form that requires a response from each question asked. However when i click on submit it doesn't seem to be loading. It will show "please wait" where "submit" used to read on the submit button. Do you know why this is happening? 

    Once or twice before it has shown a page that has stated that the form still has fields that haven't been completed but i have checked the whole form numerous times and i can't find the error.

    Please note that the email field will be self populated from email parameters. 

     

    Thanks in advance.

    Page URL:
    https://form.jotform.co/61368568496877

    form not submitting please wait find checked parameters
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 17, 2016 at 04:07 AM

    I cloned your form and made some tests there. After submitting the form, the form was stuck on please wait for a short time, but then I got the error below.

    There seems to be a lot of fields in the form. Please allow me some time to check for any errors in all the fields and I will let you know on this thread once I have a possible workaround.
    Regards.

  • Profile Image
    JotForm Support

    Answered by Chriistian on May 17, 2016 at 04:21 AM

    After further investigation, it appears that the issue is caused by the Form Tabs widget being set to "required". Since no value is being entered in the form tabs widget, the form only shows the error of "Incomplete Values".

    To resolve the issue, I would suggest to turn off the required setting of the Form Tabs widget.

    Please let us know if you need further assistance.