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3at1knysnaAsked on May 17, 2016 at 2:55 AM
Hi,
The notification email for my form has suddenly stopped working.
Form address is https://form.myjotform.com/51090952741555
Regards
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beril JotForm UI DeveloperReplied on May 17, 2016 at 4:33 AM
We are sorry for the inconvenience that may have caused. Your email address, knysna@3at1.co.za is IN our bounce list.
Results shows;
Reason(s) : smtp; 550 A URL in this email (myjotform . com) is listed on https://spamrl.com/. Please resolve and retry
I removed it from the bounce and unsubscribe lists.
To prevent getting you email address back to the amazon suppression list, kindly add the following IP addresses to your mail server's whitelist.
https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.