What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Send file uploads as email attachments

    Asked by uplandadmin on May 17, 2016 at 03:10 AM

    I am just wondering if anything in this regard may have changed, can this not be included in part of pricing and be offered with certain limitations under various subscription plans you guys currently offer. I think pricing has changed since I last used jotform a couple years back and you guys do not even offer the enterprise version of it... 


    I have a need for this particular feature where by i need to send zipped attachments and just found out that jotform does not do this... which really sucks, i would even pay for it, and my file size limit would be 10mb... bandwidth is something u can charge for....

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    JotForm Support

    Answered by EltonCris on May 17, 2016 at 03:23 AM


    You're right that we are not offering it to all the paid plans. As far as I know, we also do not have plans to offer this feature because we are sending millions of emails every day. Allowing the users to do this would probably slow down the email system.

    We suggest using the download URLs included on email when someone upload files to your form. It would only take a single click to download the uploaded files.

    Thank you!

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    JotForm Support

    Answered by Welvin on June 28, 2016 at 03:49 PM

    Just to give you an update that we have just released a feature that would allow you to get the file uploads in the form as an email attachment. Please check this blog post for more details: https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments