What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Embedded Form: Bottom of the Page Messed Up

    Asked by evelinashabani on May 17, 2016 at 03:52 AM
    2. bottom of the page where I have my testimonies and picture slides gets all messed up
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 17, 2016 at 05:08 AM

    I checked the testimonials on your page and they appear to be displayed in one column. If I understand correctly, the testimonials should be displayed one by one as a slider, and not all at once in a column, is that correct? 

    There seems to be some conflict with the script and the lightbox. To resolve the issue, can you please remove the 2 from the code so that feedback2.js will now appear as feedback.js?

    You can copy the script below where I removed the 2 from feedback.js.

    <script src="https://form.jotform.com/static/feedback.js?3.3.REV" type="text/javascript"> var JFL_61367371515153 = new JotformFeedback({ formId: '61367371515153', base: 'https://form.jotform.com/', windowTitle: 'Get a Quote', background: '#FFA500', fontColor: '#FFFFFF', type: '1', height: 500, width: 700, openOnLoad: true }); </script>

    If the issue persists, please let us know.

  • Profile Image

    Answered by evelinashabani on May 18, 2016 at 01:00 AM

    Thank you so much. That worked. 

     

    The only issue now is the white extra background around the form. how do I get rid of that so its only the form and not that extra background

  • Profile Image
    JotForm Support

    Answered by Chriistian on May 18, 2016 at 02:28 AM

    I am glad to know that it worked. As for your latest concern, please follow the guide below:

    1. First, inject the custom css below to your form:

    .jotform-form {

      padding: 0px;

      width: 600px;

    }

    2. Then once you have done so, copy the code below and embed it to your page. The code below is similar to the previous code, except the height and width have been adjusted to fit your requirement.

        <script src="https://form.jotform.com/static/feedback.js?3.3.REV" type="text/javascript">

          var JFL_61367371515153 = new JotformFeedback({

            formId: '61367371515153',

            base: 'https://form.jotform.com/',

            windowTitle: 'Get a Quote',

            background: '#FFA500',

            fontColor: '#FFFFFF',

            type: '1',

            height: 380,

            width: 600,

            openOnLoad: true

          });

        </script>

    The lightbox form should now look like the screenshot below:

    If you need further assistance, please let us know.

  • Profile Image

    Answered by evelinashabani on May 18, 2016 at 10:12 AM

    why do I get a scroll bar on the sides and bottom?

     

     

  • Profile Image

    Answered by evelinashabani on May 18, 2016 at 10:19 AM

    I played around the width and the height a little and I got as close to it as possible. the right margin and the bottom are a little bigger then the other two

  • Profile Image
    JotForm Support

    Answered by Chriistian on May 18, 2016 at 12:49 PM

    Hi,

    Can you please change this part of CSS you applied earlier?

    .jotform-form {

      padding: 0px;

      width: 600px;

      height: 514px;

      overflow: hidden;

    }

    Let us know if that works.