How can I move submissions from and old form to a new form?

  • Profile Image
    dssbrs
    Asked on May 17, 2016 at 09:58 AM

    I have created my own account and would like to move a form and its submissions to my new account.

    I've cloned the form and added it to my new account, but I would like to APPEND the submissions from the old form to the new.

    The old form can be found here - https://form.jotform.com/53054398360154 

    The new form is here - https://form.jotform.com/61265025479155

    The new account User Name is - CTDSS

  • Profile Image
    KadeJM
    Answered on May 17, 2016 at 12:35 PM

    To my understanding you would like to move your submissions from one form to another one which you cloned into a new account from the original form.

    The best way for us to do this for you would just be for us to transfer the entire form so that you get the original form with its associated form submission data.

    The only other way would be to export the submissions as excel or csv file then use our submissions import data app to pull them back into your new form.

  • Profile Image
    dssbrs
    Answered on May 17, 2016 at 03:29 PM

    Thanks, I'm trying the Import Data App, but getting errors.  I submitted a help request and am waiting for reply.

  • Profile Image
    Mike
    Answered on May 17, 2016 at 05:15 PM

    I have not found your new support thread, but we will definitely reply if the request was successfully submitted.

    If you need help with the entire form transfer we can do it really quickly for you.

  • Profile Image
    dssbrs
    Answered on May 19, 2016 at 08:58 AM

    I have some new submissions on the cloned (new) form. Can I add them to the old form (easily) if you transfer it to my new account, or will I have to manually add them?

  • Profile Image
    KadeJM
    Answered on May 19, 2016 at 11:25 AM

    Even if we move the form to your new account the submissions would be retained on that particular form.

    The only way to do this would be as I suggested with the Import App that basically allows you to export and reimport it manually.

  • Profile Image
    dssbrs
    Answered on May 20, 2016 at 08:27 AM

    Okay...would you please move the form and the submissions to my new account?

    The old form can be found here - https://form.jotform.com/53054398360154 

    The new account User Name is - CTDSS

    Thanks.

  • Profile Image
    victor
    Answered on May 20, 2016 at 10:00 AM

    As per your request I have transferred the form 

    53054398360154 DSS Positive Suggestion Form - OLD

    from your account dssbrs to CTDSS.

    If you require additional assistance, do let us know.

  • Profile Image
    dssbrs
    Answered on May 20, 2016 at 10:28 AM

    Thanks for all your help.  Jot Form Support has been great!